Through working with BTM, we have vastly improved our understanding of the importance of accessible information in being able to effectively reach our communities. We regard the team as ‘critical friends’ in ensuring that our messages are clear, concise and inclusive to all the communities we aim to serve, and feel that with the support of BTM, accessible information will continue to be embedded in our core business activities in order to meet our obligations as a public sector organisation.”
– Simon Phillips West Yorkshire Police
